Testimonials

Al Urquhart,

“Courteous, extremely knowledgeable, punctual and very professional. Outstanding customer service. Anyone looking for help with their septic problems need look no further than Luis G”

 

 “Carl Kolody is building a house for his daughter and he came to meet you at our house.  Since then, one of the fellows i work with at Eagle said he knew someone in Clearwater who was having difficulty with putting in a septic system and he asked me for your name and number.  I showed him your website and contact information and he immediately called his people to let them know; i hope they contacted you.  We are very impressed with your team and will continue passing your information along.  Please let us know if there is anything you would like us to include or if your contact information changes.  Thank you.”


Ian & Tammie Mason
2750 Blackwater Road
Quesnel BC  V2J 7H7
250 255-3014 – Tam
250 255-4274 – Ian
250 992-3137 – Msg.

Dear Mr. Goncalves,
“I would like to thank you for the prompt service we received from your company. It was hard to believe that we had a working septic system in one day.
My daughter is getting married next year and we plan to have a lot of people entertained in our back yard. You were the only company that took this into consideration and tried to leave our backyard in as good as condition as possible.” 

Darcy Banerd
Penticton, British Columbia

 

“Thank you very much for your terrific service. We will be sure to refer you
whenever we can as Darcy & Susan Banerd did for us.  We’d be pleased to give
you an excellent reference if ever you need one. It was a pleasure dealing
with you”.

Thank you

Willene and Axel Hasenkox

Kaleden, British Columbia

Hi Louis:
“You installed our water and septic system professionally and efficiently.  We were very happy with the quality of work done and the service that was provided.  They also provided alternatives that were out of the box thinking with competitive pricing.  We would highly recommend Groundstone for your septic needs.
Good luck Louis and thank you for everything.”
Jackie
 
Ted Tanguay,
“We had the misfortune of having to replace our septic field this spring. Louis made the experience easy to deal with.”

  We are a family home/business that was flooded by a water-main break in Lake Country BC. The back yard and our bottom floor required/s much work. We have had the insurance hire a Restoration Group who have found contractors for the repairs. Most of these contractors do a good job, some need to be watched, but Mr. Goncalves has been a bright light in the months of repairs required to get our house back to where it should be. I have been dealing with assisting my Family in Saskatchewan and my wife was left here to deal with having the septic system restored before the snow falls. Luis Goncalves of GoundStone was one of the choices we were given to complete the septic system repair/replacement contract. At the recommendation of the engineer that designed the field we chose GroundStone. They were very cooperative in explaining what needed to be done, how the system works and a time table that would allow us to have our family Christmas Dec 7th because our family would not be together on the 25th this year. We were told that some of the contractors required we be out of the house for 3-4 days. GroundStone said we would need to stop using the water/drains for 4 hours. They worked through our reunion we hardly knew they were in the back yard.  We did not even notice the change over from our old system to the new. It is our understanding they fit our contract in before a contract in Victoria because they understood our house would need the repair before the snowfall. Everything has gone better than expected. You have no idea how refreshing this has been. 

Thank you, thank you, thank you,

Laurent Dansereau

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